all that you need to know

FAQ's

When will I receive my order?

All Jewellery is made within 14 working days of receiving the order. Please let us know if you require the ring sooner upon checkout

We offer Next Day Delivery on some products that do not need hallmarking (additional fee for this service)


Posting/Collection

Will my order being tracked?

Most definitely. All orders are posted Special Delivery – You will also receive the tracking number.

Can I collect?

Yes. Collection is available from our studio, based in South West Devon. Appointments are required


Commissions

Do you work on commissions?

Yes!  Giving our customers exactly what they want is what we thrive to do. We can use your drawings, or draw up our own of your ideas. We will work closely together to achieve the end product.

I Have My Own Material, Can You Use It?

Yes! We can use most materials, in perfect condition or in scraps. You may have a family heirloom, broken piece of jewellery, or an item that no longer fits. Get in touch with us for a quotation.